Cookie Policy

This Cookie Policy explains how ONYOURSHAPE LTD (“we”, “us”, or “our”) uses cookies and similar technologies on https://www.onyourshape.com (the “Website”). By using our Website, you can control non‑essential cookies through the options described below.

1. What cookies are

Cookies are small text files that are stored on your device when you visit a website. They allow the site to recognise your device, remember your actions and preferences, and help us understand how the Website is used so we can improve it. Similar technologies such as pixels, tags and local storage are used for the same purposes and are treated as cookies in this Policy.

2. How we use cookies

We use cookies and similar technologies on our Website to:

  • operate core shopping and security functions;

  • remember your choices (such as language, region, or items in your cart);

  • measure and improve the performance of our store;

  • show relevant marketing and ads, including on third‑party websites and platforms.

Some cookies are placed directly by us, and some are set by third‑party providers (for example, analytics, advertising partners, payment providers, and Shopify apps) that provide services to our store.

3. Types of cookies we use

We group the cookies used on our Website into the following categories:

  • Strictly necessary cookies
    These cookies are required for the Website to function and cannot be switched off in our systems. They include, for example, cookies that: allow you to navigate pages, use the cart, process orders, manage account login, maintain security and fraud prevention, or remember your privacy preferences. Without these cookies, our store and checkout cannot work properly.

  • Performance and analytics cookies
    These cookies help us understand how visitors use our Website, which pages are most popular, and whether users encounter errors. The information is aggregated and used to improve site performance, product selection, and the shopping experience. Where required by law, these cookies are only set with your consent.

  • Functional cookies
    These cookies allow the Website to provide enhanced functionality and personalisation, such as remembering your preferred settings, region or size, or enabling certain app features on product pages. If you do not allow these cookies, some services may not function correctly.

  • Advertising and marketing cookies
    These cookies are used to deliver advertising that is more relevant to you, both on our Website and on third‑party sites or apps. They may be set through our site by advertising partners (for example, ad networks, social platforms or remarketing tools) and help build a profile of your interests based on your browsing. If you do not allow these cookies, you will still see ads, but they may be less relevant to you.

4. Third‑party cookies

In addition to our own cookies, we may use cookies and similar technologies from third parties such as:

  • website and performance analytics services;

  • advertising and social media platforms;

  • payment and checkout providers;

  • Shopify apps that add features to our store.

These third parties may process data about your use of the Website, subject to their own privacy and cookie policies. Where required, we rely on your consent before using these tools.

5. How to manage your cookie preferences

You have several options to control how cookies are used on our Website.

  • Cookie banner / settings: When you first visit our Website, you will see a cookie banner that allows you to accept or reject non‑essential cookies, or choose specific categories. You can change your choices at any time by revisiting your cookie settings (for example, via the “Cookie Settings” or similar link in the footer, or by reopening the banner if this option is available in your browser).

  • Browser settings: Most browsers let you block or delete cookies through their settings. If you block all cookies, some parts of the Website may not work properly (especially strictly necessary cookies needed for checkout and security).

6. Legal basis

Where required under UK and EU data protection laws, we use non‑essential cookies (such as analytics and advertising cookies) only with your consent. Strictly necessary cookies are used on the basis of our legitimate interest in providing a secure, working Website and online store.

For more information on how we process personal data, including your rights under applicable data protection laws, please read our Privacy Policy.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, for example, to reflect changes in the cookies we use, legal requirements, or our business practices. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page regularly to stay informed.

8. Contact us

If you have any questions about this Cookie Policy or our use of cookies, you can contact us at:

ONYOURSHAPE LTD
Company number: 16797935
Address: 30 Greenwich Dr N, Derby DE22 4AB, UK
Email: contact@onyourshape.com
Phone: +44 203 958 6017
Business hours: Monday – Friday, 09:00 – 17:00 GMT/BST